Shipping policy

SHIPPING POLICY

Last updated: June 2026

We currently ship to the United States, Canada, United Kingdom, Australia, and New Zealand.

PROCESSING TIME

Orders are processed within 1–3 business days (Monday through Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has been dispatched.

DELIVERY TIMES

Please allow the following estimated delivery times after your order ships:

- United States: 8–13 business days
- Canada: 7–10 business days
- United Kingdom: 8–12 business days
- Australia: 7–13 business days
- New Zealand: 8–12 business days

Delivery times are estimates and may be affected by customs processing, carrier delays, or other factors outside our control.

SHIPPING COSTS

- Standard Shipping: $4.90
- Express Shipping: $9.99
- Free Shipping on all orders over $40

TRACKING

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to update.

CUSTOMS AND DUTIES

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer. We are not able to predict or control these fees.

LOST OR DELAYED PACKAGES

If your package has not arrived within 20 business days of shipping, please contact us at getslumbies@gmail.com and we will investigate and resolve the issue.

CONTACT

Email: getslumbies@gmail.com
Response time: within 24–48 business hours